delivery and shipping
Shipping to end consumers:
Ordering, prices, shipping costs and delivery information
The prices stated on the product pages include statutory VAT and other price components.
We deliver within the Federal Republic of Germany. Other countries on request.
The prices (for end consumers) are free for deliveries within Germany.
Outside of Germany, please ask us about delivery.
Shipping special orders:
Special orders mean chairs, bar stools, lounges or even furniture
Your ordered items will be tailor-made for you, individually according to your wishes of your desired model, your size, your fabric and your material.
The delivery price is only finally calculated as part of the ordering process, depending on the weight of the order and the delivery address.
Shipping to resellers or traders:
Please inquire about prices, shipping costs and delivery information for dealers/property furnishers.
The area of special orders also applies here.
Important note when receiving and taking over the goods
Please check the goods thoroughly when you take them over and always in the presence of the logistics company carrying out the delivery. If there is obvious damage, please have the damage acknowledged or, in the event of damage, refuse to accept it. Photos of the damage you have taken are also always helpful for us to provide evidence to the freight forwarder. If you take these things into account, we will initiate a quick and uncomplicated settlement of the damage with a replacement delivery.
Your return documents
Please include your invoice number and the email address used for your order. You will then receive an email with the exact pickup or return process.
Please note that return shipping costs will be deducted from the purchase amount. The exact amount will be communicated to you in advance by email.